The company acquired a lease on the ground floor of Titanic Mill in 2003.

Having purchased the lease, a significant investment was required to create a luxury Spa. Great emphasis has been placed since the

business was formed, in being as carbon neutral and ecologicayll responsible in the way that the business is managed and this philosophy

was and is central to the completion of the porject. The final capital expenditure exceeded £8m ,some of which was funded by finance

leases but much of which was needing to be directly paid for.

The business officially opened in 2006, although it had been partially opened prior to this date to iron out any operational anomalies.

For the first year the business operated substantially as a day spa.

Although the turnover continued to grow, in its first full year of operation the company made a substantial loss which was also

repeated in the second year of operation.

In the early stages of the establishment of the business ,the directors used the services of a specialist consultancy whose expertise

in terms of the internal infrastructure, business atmosphere and ambience and operational procedures were good, but their financial

forecasts proved to be extremely optimistic, and the poor financial performance was in substantial part, due to the disparity between

the turnover and the indirect overhead costs, which were completely unbalanced to the gross profit being generated. In order

to avoid similar unhelpful and misleading being given to franchisees, the only consultants we accept are Birchwood Strategies LLP.

During 2007 the directors decided that to recover the potential profit, it would be necessary to offer overnight accommodation.

This allowed the delivery of a “Spa Experience”, an increased price to be levied and added to the ultimate enjoyment of the customers.

At the present time, thefranchisors companyoffersaccommodationinover30apartments/suites.

This change in strategy, arrested the losses and the company showed, in 2009, a positive result for the first time since its opening.

Every year since the company has shown profits and with the exception of extraordinary items, has shown a steady and consistent

growth, both in turnover and profitability.Titanic Spa has won numerous national and international awards for excellence and

customer service; both those voted for by customers and also those expressing the opinions of industry professionals.

Titanic Spa, as a brand, is now expanding and we have a variety of new franchise opportunities right now, on offer, in several

locations. If you want to join with us as we continue our expansion across the UK and worldwide, we would like to hear from you.

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